Adminstrator · Salesforce

How to Track Salesforce HTML Emails?

Need to enable “Email Tracking (checkbox)” under Activity Settings

Go to Setup | Build | Customize | Activities | Activity Settings | Enable Email Tracking (checkbox)

HTMl emails are sent as HTML File

Refer salesforce knowledge Articles: https://help.salesforce.com/articleView?id=000006731&language=en_US&type=1

 

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